Through education and innovation, Best Buy Metals is reshaping the roofing industry  

Founded by Isaac Libbey in 2002, Best Buy Metals supplies metal roofing, siding, and building materials across the US. Although the business initially focused on sourcing and selling just metal roofing in its early days, its portfolio has since evolved to include a wider range of building components. Best Buy Metals has grown to unwavering dedication, the network has grown to include multiple divisions, as well as a national sales and service team.  

Today, Best Buy Metals employs more than 180 employees across seven locations: Cleveland, Chattanooga, and Knoxville in Tennessee; Asheville and Charlotte in North Carolina; Georgia, Dalton, and Greenville, South Carolina. However, through its online store, the company serves the continental US and outlying areas (dependent on shipping availability) offering quick and convenient shipping for high-quality materials. 

 Scott Steele, Digital Marketing Specialist, joins us to elaborate on the company’s portfolio, the benefits of metal roofing, and what makes Best Buy Metals stand out in a competitive market. “We manufacture and distribute our own exclusive metal roofing product in-house, as well as several other products like fasteners, standing seam roof panels, and metal siding,” Scott opens. “The company also supplies customers with specialty and decorative roofing products like metal shingle and shake roofing from a range of high-quality brands. We also offer many materials necessary for post frame construction, as well as supplying accessories that are necessary for job or project completion, such as sealants, butyl tape, cutters, and safety equipment.” 

Positive experience 

Turning to the benefits associated with metal roofing, Scott continues: “Metal roofing is an attractive option for homeowners and businesses alike for several reasons. Known for exceptional durability, metal roofs last between 40 and 70 years, far outpacing traditional asphalt shingles. Metal roofs are also resistant to fire, wind, and impact, make them an ideal solution for areas prone to severe weather. Installation is often quicker due to larger panels and many metal roofs can be installed over existing roofs, reducing both waste and installation costs. Available in a variety of materials, styles, and colors, metal roofing also enhances curb appeal and can increase property value, all while being eco-friendly and largely recyclable.  

“While the initial cost to install a metal roof is higher than some alternatives, the energy efficiency of a metal roof is much better due to its ability to reflect solar heat. By reducing cooling costs and requiring less maintenance than other roofs, metal roofing can lead to long-term cost savings.” 

When it comes to customer service, Best Buy Metals provides a seamlessly positive experience. “We’re passionate about building strong relationships based on trust and mutual respect,” Scott states. “By adhering to the golden rule of ‘do unto others as you would have them do unto you,’ we ensure that everyone is treated with dignity and fairness. This commitment to ethical principles has been instrumental in the success of Best Buy Metals and has earned the trust and loyalty of our customers and partners.” 

By providing customers with online guides and helpful information, the company allows customers to explore ideas and have resources on hand to aid their selection. “We want our customers to make informed decisions; metal roofing is a product that has a tremendous lifespan, and we strive to provide long-term project success,” Scott shares. “Our communication and ability to answer questions is fantastic, and we often guide customers to the best decision based on their needs and budget.” 

As we come to the end of the conversation, Scott shares what’s next for Best Buy Metals. “We continue to add new profiles in both the through fastened and standing seam product categories,” he says. “Two of our most recent products have been Apex panels and a wide array of print coatings that have a tremendously natural wood appearance, which have had an overwhelmingly positive response. We’re investing heavily in the next generation of steel roof and wall cladding, with hidden fastened systems in both bold and traditional styles and finishes.  

“We’re not only interested in product growth, as we’re also implementing core improvements to our sales and marketing structure. In 2025, we’re expanding our events and training activities in terms of both physical footprint and material or product knowledge. With steel being our core raw material, alongside wood for post frame building, we’re expecting to navigate price swings as we continue to provide value for our customers, offering a return-on-investment timeframe much shorter than many other systems.  

“Over the next five years, we envision significant growth and expansion for the business, including increasing our brick-and-mortar footprint by opening additional locations to better serve our growing customer base,” he adds. “We’re aiming to double or even triple our volume while solidifying our position as the undisputed leader in our industry. We’re committed to setting the standard for customer experience and service, offering competitive product pricing without compromising quality.  

“Beyond product excellence, we aim to establish our company as the premier authority for training and certification in metal roofing, metal siding, and post-frame construction – serving not only the residential and commercial building markets but also the broader construction community,” Scott concludes. “We’re also helping to train the next generation of building contractors, from roofing and siding to post frame construction. Through innovation, education, and superior service, we look forward to shaping the future of our industry.”   

www.bestbuymetals.com